Gaming is entertainment — not stress. pk3 believes every player should keep their own wellbeing and family in mind while playing. Our responsible gaming tools and guidelines are here to help you maintain that balance.
Here's a quick overview of our 6 key features designed to keep you protected.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be increased easily — but reductions take effect immediately.
Decide in advance how long you want to play. When your session time is up, pk3 will automatically alert you and prompt you to take a break.
Take a temporary break of 24 hours to 30 days to clear your head. During this period, logging in or placing bets will not be possible.
For a longer-term break, you can self-exclude for 6 months to 5 years. Once this decision is made, you will not be able to reverse it yourself.
At set intervals, a pop-up will appear showing how long you've been playing and your total winnings or losses — helping you stay aware and in control.
Age verification is mandatory when creating an account at pk3. We have a strict policy: no one under 18 is permitted to play under any circumstances.
Responsible Gaming means enjoying gaming as a form of entertainment — not as a way to make money or escape stress. pk3 believes that gaming is truly enjoyable only when a player stays in control of their time, money, and emotions.
Millions of people in Bangladesh enjoy Sports Betting, Live Casino, or bingo on pk3 every day. Most play responsibly and within their limits. However, for a small number of players, gaming can become a problem over time. Helping prevent that — or addressing it quickly if it arises — is the core purpose of pk3's responsible gaming program.
The three core pillars of responsible gaming are: Awareness — Staying aware of your own gaming habits; Control — Setting limits and sticking to them; and Support — Knowing where to get help when things go wrong. pk3 is ready to support you in all three areas.
Remember: gaming is never a source of income. Every bet carries an equal chance of winning or losing. Only wager what you can afford to lose — treat it purely as entertainment.
Problematic gaming rarely appears overnight. Habits shift gradually until control is lost. Watch out for the following signs in yourself or someone you know:
If you notice several of the signs above in yourself, don't ignore them. Reach out to the pk3 support team or work through the self-assessment questions below.
Answer the following questions honestly. If you answer "Yes" to more than three, it may be time to take a closer look at your gaming habits.
Do you often end up spending more than the budget you set for yourself?
Do you find yourself placing more bets to try to win back what you've lost?
Are you spending more time gaming and less time with family or friends?
Have you ever lied to or hidden your gaming activity from someone?
Do you feel restless, irritable, or low when you're not playing?
Have you tried to stop gaming but couldn't?
Has gaming caused problems with your work, studies, or relationships?
This assessment is not a medical diagnosis — it's an early indicator only. If you feel something is wrong, contact pk3 Support. We're here to help, not to judge.
You can enable these tools at any time from your pk3 account settings. Each tool is designed to respect and support your informed choices.
Set your own maximum daily, weekly, or monthly deposit limit.
Set a cap on the maximum amount you can wager on a single bet or within a set period.
Set how many hours you want to play in one session in advance. You'll receive an alert when the time is up.
Take a temporary break of 1 day to 1 month, during which access to your account will be suspended.
A permanent break of 6 months to 5 years. This cannot be reversed by the user.
A summary of your gaming activity will be shown every 30 minutes to help you stay aware.
Responsible gaming isn't about taking the fun out of playing — it's about making sure gaming always stays enjoyable. Building a few simple habits can make your experience at pk3 much more rewarding:
Acknowledging a problem takes courage. If you feel gaming is getting out of control, follow the steps below:
Ask yourself honestly — is gaming having a negative impact on my life? An honest answer to that question is the first step toward change.
Go to Account Settings to activate deposit limits, cooling-off periods, or self-exclusion. Changes take effect immediately and help protect you from excessive play.
Our support team is available 7 days a week, from 9 AM to 11 PM. Email us at [email protected] — your privacy is fully protected.
Support from loved ones plays a major role in recovery. Don't be ashamed — tell someone you trust. You are not alone.
Consider speaking with a mental health professional or counselor if needed. Gaming addiction is treatable, and with the right support, recovery is entirely possible.
pk3 Responsible Gaming Support: [email protected]
Monday–Sunday, 9:00 AM – 11:00 PM. Responses are typically provided within 24 hours.
At pk3, your wellbeing always comes before winning. Use our responsible gaming tools to play safely and enjoy the experience the way it was meant to be.